Done for you. Same Day Results. Results in 30 days or you do not pay.
Written by OnePatient from last night's Cliniko sync. Every number links to where it came from.
Try it: open the briefing, message a patient, and watch the numbers change.
We send a report every Monday. I'm not sure the physios actually act on it.Clinic owner · 9 clinicians
Syncs with the practice software you already use
where patients most often leave their plan
cancellation rates reported by owners
time saved chasing follow-ups, reschedules and cancellations
How we do it
You get more rebookings.
What could I have done better there?Clinic owner, on a patient who disappeared mid-plan
"Most weeks I just try to message 10 people from Cliniko reports and missed appointments."
"A second-year physio makes the follow-up calls. Tick box for three calls, a week later, then they drop off."
"I'm not sure if the physios are actually sending it out."
Done for you. Same day results. No change to how your clinic runs.
Purely for retention, it's a 9 out of 10.Solo practitioner
Interactive calculator
Drag the sliders to match your clinic. Your cancellation rate is in your Cliniko reports.
Cliniko's "no future appointments" report shows this.
Assumes 3 more visits each when they return.
Save just one appointment a week and that's $5,720 a year.
The OnePatient guarantee
Everything else builds from there.
Done-for-you setup. Results in 30 days, or you don't pay.
Straight answers on the guarantee, setup and how OnePatient fits your clinic.
If OnePatient doesn't surface at-risk or lapsed patients worth contacting in your first 30 days, you don't pay for that period.
We're onboarding our founding clinics now. On your demo we'll run the numbers for your clinic using your own appointment volume, visits per patient and fees.
It reads your appointment history to spot patterns that come before a drop-out, like a cancellation with no rebooking or a growing gap between visits. It ranks those patients and drafts a personal check-in for each one. Your team decides what gets sent.
OnePatient syncs with Cliniko, Halaxy, PracSuite and Nookal. If you use something else, apply anyway and tell us. We build integrations based on demand.
It's done for you. We set everything up with you on a short call: you sign in with Google, connect your practice software, and we handle the rest. Your first at-risk list is ready the same day.
No. Owners get a weekly list and a monthly report. Clinicians and reception only see the patients they need to contact, with the message already drafted.
Keep them. Those tools send programs, messages and check-ins. OnePatient decides who needs one and shows whether it worked.
AHPRA regulates practitioners, not software, so no product can be "AHPRA approved". OnePatient is designed so the messages your clinic sends follow AHPRA's advertising guidelines, and a person on your team approves every message before it goes out.
OnePatient only accesses the practice data needed to flag risk. We'll show you exactly what that is, where it's stored and who can see it on your demo, so you can check it against your privacy obligations.
Pricing depends on clinic size. Founding clinics get founding pricing, and we'll go through the options on your demo.